Items where Author is "TESSA UTAMI, SUTRISNO"

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Thesis

TESSA UTAMI, SUTRISNO (2015) ANALISIS PENGARUH TANGIBLE, RELIABILITY, RESPONSIVENESS, ASSURANCE, DAN EMPATHY TERHADAP LOYALITAS PELANGGAN DI SULTAN LAUNDRY HOTEL CABANG BEKASI. Other thesis, Universitas Darma Persada.

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